The Conversational Engagement Stack for Enterprises

Kyma gives enterprises an AI agent layer that drives customer engagement, powers intelligent upsell, and unlocks conversation-driven analytics — starting with banks and loyalty programs.

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AI Agent

Engage

An AI agent layer on top of enterprise products that creates a simpler conversational interface, driving action and building habits.

Conversational Interface

Meet customers where they are. Kyma deploys AI agents on WhatsApp, iMessage, and web chat that understand your product catalog and take actions on behalf of users.

Deeper Product Discovery

Users discover features and benefits they never knew existed. When a cardholder sees the real value of their points, they transact more, earn more, and redeem more.

The Virtuous Cycle

Higher engagement drives higher product usage. Higher usage drives more value. More value drives deeper loyalty. Kyma powers this flywheel.

Sell

Turn engaged, high-intent conversations into revenue. Identify cross-sell and upsell moments in real time.

Intent Detection

Kyma reads conversational signals to detect purchase intent and life events. A customer buying a laptop for their new startup is a signal worth acting on.

Contextual Offers

Surface the right product at the right moment. That startup founder? Congratulate them and suggest the bank's new business loan — naturally, within the conversation.

Revenue Attribution

Track which conversational touchpoints drive conversions. Know exactly which upsell moments are working and optimize your product positioning.

Analyze

Go deep into conversation data. Understand behavior, segment audiences, and launch targeted marketing campaigns.

Conversation Intelligence

Every conversation is a data point. Kyma captures intent signals, product interest, sentiment, and behavioral patterns across millions of interactions.

Smart Segmentation

Slice and dice your customer base by behavior, not just demographics. Find users transacting over 3L/month through corporate accounts who are timely on loans and have growing balances.

Campaign Engine

Go from insight to action. Build targeted campaigns and push them through the same conversational channel your customers already trust.

How It Works

Integrate

Connect Kyma to your existing systems via API — loyalty platforms, core banking, CRM, product catalogs. No infrastructure rebuild required.

Configure

Define your product catalog, set business rules for upsell triggers, and customize the AI agent's personality to match your brand voice.

Deploy

Launch across WhatsApp, iMessage, web chat, or your own app. White-labeled under your brand. Customers see you, not us.

Optimize

Monitor engagement metrics, conversion rates, and campaign performance through the analytics dashboard. Iterate and scale.

Meet the Team

Led by founders from 100X.VC, Tesla, and BrowserStack AI Labs, we bring deep expertise in conversational AI, enterprise SaaS, and marketing technology. We're building the agentic infrastructure that transforms how enterprises engage, sell to, and understand their customers.

VK

Vatsal Kanakiya

Co-Founder & CEO

DB

Dhruvin Bagadia

Co-Founder & COO

CS

Chaitya Shah

Co-Founder & CTO

Ready to Transform Enterprise Engagement?

Let's discuss how Kyma can drive deeper customer engagement, higher conversion, and actionable insights for your business.