Kyma layers a white-label AI concierge on top of a bank's existing loyalty portal. UHNI cardholders get personalized assistance via WhatsApp and iMessage — driving higher redemption, more transactions, and measurable ROI.
Schedule a DemoTraditional web portals see minimal engagement. Points expire unused while customers struggle to find value.
Ultra-high net worth customers demand white-glove service, not generic self-service portals.
Generic portals can't deliver individualized experiences. Manual concierge services don't scale.
An AI concierge that handles everything from discovery to post-purchase support
Check rewards balance, find personalized offers, get tailored recommendations, and optimize point usage across the bank's entire loyalty catalog.
Plan entire trips with custom itineraries. Kyma books flights, hotels, and experiences directly from the bank's loyalty portal on the cardholder's behalf.
Automatic flight check-in, reschedule or cancel bookings, arrange hotel special requests like late checkout or birthday decorations.
Transaction history-based recommendations that learn from every interaction. Each customer gets a truly individualized experience.
Not just booking — check-in, reschedule, cancel, special requests. A dedicated assistant that follows through on every detail.
No wait times, no call centers. Immediate responses and real-time action on every customer request.
Banks integrate Kyma with their existing rewards and loyalty portal via API. No need to rebuild infrastructure.
White-label under the bank's own identity. Cardholders see the bank's brand, not ours.
Activate for UHNI cardholders on WhatsApp and iMessage. They text, we handle the rest.
Track higher redemption rates, increased transactions, and measurable ROI through our analytics dashboard.
Led by founders from 100X.VC, Tesla, and BrowserStack AI Labs, we combine world-class expertise in venture capital, fintech product, and AI engineering. We're building the agentic infrastructure that transforms how banks deliver loyalty experiences to UHNI customers.
Let's discuss how Kyma's AI concierge can drive higher loyalty program engagement and ROI.